BBB Offers Advice on What to Do After a Data Breach Compromises Your Identity
Anthem Insurance is latest corporation to be hacked
Tens of millions of Americans could be victims of the latest corporate data breach, this one at Anthem Insurance. Unknown hackers apparently stole personal identifying information (PII) from current and former Anthem customers, including names, addresses, Social Security numbers, dates of birth and other information that can be used for identity theft.
Anthem has set up a separate website with information on the breach, but Better Business Bureau recommends that consumers always go to a company’s main website first and follow links from there. Scammers often take advantage of data breaches and subsequent confusion to set up spoof websites and send phishing emails.
BBB offers the following suggestions for consumers concerned that their PII has been stolen (also available at bbb.org/breach):
For all businesses that collect customer information:
For more information about scams, check out BBB Scam Stopper. Sign up to receive weekly Scam Alerts to hear about the latest scams.
NOTE: According to its BBB Business Review, Anthem Inc. also operates as Wellpoint, Inc., Anthem Blue Cross & Blue Shield, and Administar Federal, Inc. However, not all Blue Cross & Blue Shield companies are part of the Anthem network. If you aren’t sure if your insurer is affected by this data breach, call the number on the back of your card or go directly to your insurer’s website.
Reproduced with permission from the Better Business Bureau – February 2015 Bulletin